Recently, we posted an article about how to know when you need a new telephone system. Once you’ve made the decision to buy a new phone system, your next step is to determine what you need that system to do for your business. Today’s IP business telephone systems offer features and versatility that were virtually non-existent 10 years ago. Your first step should be to compile a list of all your staff along with their… Read more »
As people of all ages become more engaged with technology and the Internet-of-Things, Digital and Computer Literacy becomes more important. Many believe that the true capabilities of ‘the cloud’ and computer technology have barely been tapped. Even with some of the amazing technology we have at our fingertips today, we’re always looking for more. As communication providers we continually seek out Internet based products and services to better serve our subscribers. For the past few… Read more »
Businesses are run by people, and unfortunately, while most of us will get pretty excited about a new PC on our desk or a new smartphone to take on the road, only a very rare breed of person gets excited about a new landline phone on their desk at work. For most businesses though, a good business phone system is still among the most important business tools we use to serve our customers and manage… Read more »
Business voice communications have changed dramatically since the start of the millennium. Along with mobile phone service Voice over Internet Protocol (VoIP) has become increasingly popular, with more than 79% of American businesses using the technology in at least one location in 2014. The migration to services is due to cost savings in two key areas: Lower operating expenses, where digital phone lines can eliminate the need for copper telephone wires and SIP trunks provide… Read more »
Not only does fiber offer the fastest speeds on the market, but it is also... More »
A Service Level Agreement (SLA) is a part of your Managed Services contract... More »
In the last few months, OTELCO has been working with the town of Alton, ME... More »
