We have talked at length about hosted phone systems for businesses of all sizes, how they can save money, streamline incoming calls, benefit call centers, and free up IT staff. An installation we’re currently working on illustrates a whole new set of benefits to be achieved from a hosted phone system deployment. OTELCO is in the process of designing and deploying several different types of hosted phone systems at multiple Cumberland County, Maine facilities. Although… Read more »
Having just finished a trip to visit family in New Jersey for Easter, I can unequivocally say that Internet IS NOT a choice. On the 6 hour drive down, thanks to OTELCO’s hosted phone system, with my cell phone, I was able to take calls that rang to my desk. With a smart device I could keep up with email, and thanks to a hot spot was able to connect to the network to work… Read more »
Back in November we talked about the FCC rule changes regarding Internet privacy and we explained the Telecommunications Act. We concentrated on how the act protects the privacy of telephone customers’ network proprietary information (CPNI). Providers like OTELCO were minimally effected by the FCC rule changes because they strongly reflected the existing Telecommunication Act rules. The ISPs who are not bound by telephone privacy requirements were the most effected by the change. FCC? FTC? –… Read more »
Dirigo: Broadband in Maine, We SHOULD lead Last week we discussed a couple of the many bills regarding broadband in Maine that are floating around the Legislature. We also hosted “Breakfast and Broadband” in Augusta with a dozen or so legislators joining us. Our presentation focused on OTELCO’s company history, some of the insights we shared in last week’s blog, and a recap of our ConnectME funded FTTP projects. As great as it was to… Read more »
Not only does fiber offer the fastest speeds on the market, but it is also... More »
A Service Level Agreement (SLA) is a part of your Managed Services contract... More »
In the last few months, OTELCO has been working with the town of Alton, ME... More »
