Monthly Archives: July 2018

Break-Fix Vs. Managed Services

miniature people Work on Computer Keyboard

The Break-Fix model refers to the practice of only calling in professional IT services when there is a problem, or when an upgrade is needed. While this may seem reasonable to some, the fact of the matter is the disadvantages far outweigh the advantages. It is universally agreed upon in the IT industry that the Break-Fix model is outdated and ineffective. In fact, according to information gathered by Clutch, 59% of IT providers have moved… Read more »

Broadband Discussions Across Maine

Bar Harbor ME in the fall

2018 is shaping up to be a big year for the ConnectME Authority, and their mission to equip Maine with reliable broadband infrastructure. For those who don’t know, ConnectME is a government agency whose mission is to “facilitate the universal availability of broadband to all Maine households and businesses and help them understand the valuable role it can play in enriching their lives and helping their communities thrive.” Already this year ConnectME has Redefined their… Read more »

Telecommuting and You

The world we work in is changing due to the rise of telecommuting. Ten years ago employers would have laughed at the idea of a remote workforce, and now 60% of companies offer telecommuting opportunities. What was once a pipe dream is now a reality for 4.3 million US workers. The best part of this new workforce trend is that it benefits the employee and the employer. This week we will explore all the ways… Read more »

Case Study: How Desktop Virtualization Serves BerryDunn’s Healthcare Analytics Team

BerryDunn is a full-service accounting and consulting firm, anchored in its birthplace, Portland, ME. The firm recently merged with Compass Health Analytics, a healthcare analytics company and longtime client of OTELCO Cloud and Managed Services (formally Reliable Networks). Recently we sat down with senior data analytics consultant Miles Isacke to discuss how OTECO C&MS serves the BerryDunn healthcare analytics team using desktop virtualization. Why OTELCO Cloud and Managed Services Isacke finds that it is the… Read more »