October 24, 2018 — Pilot Grove, MO Lewis L. Scott, aka Junior is retiring from OTELCO after 48 years of service. Junior joined OTELCO back when it was Mid Missouri Telephone in March of 1970. Junior is retiring as an installation and repair (I&R) technician in Pilot Grove, but he began with the company in construction, and after 3 years became an I&R technician and for a time, while it was being offered, supported the… Read more »
By Trevor Jones, Vice President of Sales, Marketing & Customer Service “We recently learned that a group of OTELCO customers in Alabama have not received their billing statements in the mail for the past two billing cycles. Approximately 700 of them received disconnection notices on October 8th indicating that their service would be disconnected on the 15th for nonpayment. Upon investigating with our billing department, we learned that these customers were impacted by a coding error… Read more »