
OTELCO has always been committed to providing high-quality customer care to the communities we serve. We have never outsourced support, and are proud that when our customers contact us, whether by phone or online, they are interacting with neighbors. Our customer service reps, technical support team members, and technicians live and work in the communities we serve. At the same time, we know there is always room for improvement. We use call center software to… Read more »