OTELCO is a telecommunications provider offering a full menu of business and residential voice and data communications solutions. Our footprint spans seven states, with specific products and services available either statewide or regionally, including Alabama, Maine, Massachusetts, Missouri, New Hampshire, Vermont, and West Virginia.
For more than a century, the OTELCO family of communication companies has been providing rural communities with cutting edge technology, first with the telephone in the late 1800s, and today with traditional and digital communication technology and high speed Internet.
One Team – With operations in three distinctly different rural regions of the US, we have the benefit of broad operational knowledge and experience. A unified team, we work seamlessly between our offices in Alabama, Maine, and Missouri as if we’re in the same room. This strengthens our knowledge base for brainstorming the development of new products, and exploring ways to improve service and customer support.
Excellent Local Customer Care – “Local” is an important word for us. We understand that local economic development was the catalyst toward the birth of rural telephone companies. As a local business, we also understand the important role we all play in today’s business environment. Through the products and services we provide, and through our employee volunteerism and community involvement, we strive to help strengthen the economic fabric of the communities we serve.
Outstanding Service – We have changed in many ways to bring you cutting edge connectivity and data services as technology has advanced at warp speed. Yet, we are also proud to say that we care for our customers the old-fashioned way. When you call OTELCO Customer Care, you’ll get a real person, located in one of our OTELCO offices, who is knowledgeable, courteous, ready to assist you or find just the right technician should you need one. We’re one team, working cohesively across all locations.
We’re all ears. As important as it is for OTELCO to connect your world, it’s important that you connect with ours. Let us know what we can do to serve you better, or – even better — let us know that we’re doing a great job. Call our Customer Care Team at Call 1-833-OTELCO-1 (833-683-5261) or drop us a note.