How a Law Firm Simplified their IT with Managed Services

The sign for Capital City law, a proud partner of OTELCO Cloud and Managed Services

Last week we explored how OTECLO Cloud and Managed Services would help three hypothetical businesses with their unique IT needs. This week, we take a look at how OTELCO uses Managed Services to support a very real firm in August, ME. Teresa Cloutier of Capital City Law sits down with us to discuss how IT services from OTELCO have helped her firm manage their business technology needs. Capital City Law Capital City Law PLLC was… Read more »

How Three Unique Businesses Could Benefit from Managed Services

Managed Services can help business from every industry take control of their IT.

With business technology, there is no one size fits all solution. Every business, in every industry, has its own unique set of needs. Managed IT Services can mean different things for different businesses. What works for a health care analytics firm, won’t necessarily work for a lawyer or a bank. This week, we take a look at three hypothetical businesses in completely different industries, and the Managed Services OTELCO would recommend for each. A General… Read more »

Better Value on the Way for Alabama Internet Customers

OTELCO is making changes to its cable Internet hardware like the hardware pictured here.

Our DSL and Cable customers in Alabama have a legitimate concern about their Internet access.  We have heard from our customers that DSL subscribers in Alabama have been paying too much for too little.  This is made all the more frustrating as those who are still on DSL watch neighbors in surrounding areas gain access to our new Lightwave fiber to the home service. We hear you. Over the last several months our engineering, customer… Read more »

OTELCO’s B to B A-Team

Along with its corporate restructuring and unified branding initiative, OTELCO has transformed its Business to Business sales and support organization. Building the Team in November of 2018, Tracy Peters, joined the company to take on the role of Director of Sales.  Tracy came to OTELCO because of her customer-centric approach to product and service delivery. Since joining OTELCO, Tracy has done some reorganizing of the existing team and has had the opportunity to onboard some… Read more »

Protecting Your Business from Ransomware

Backup as a Service can protect your business from Ransomware.

Research done by the Ponemon Institute found that 54% of organizations fell victim to Ransomware in 2017, or those victims the majority paid the ransom, which on average was $3,675. A similar report found that in 2017, Ransomware hackers made $301M in ransom and that 15% of the victims that pay that ransom still never recover their data. The monetary value of the ransom is usually secondary to the costly effects associated with these attacks,… Read more »