Should you outsource your IT or keep it in-house?

Many businesses, often those that are experiencing growth, find themselves at a turning point where they must decide whether to hire a full-time IT professional, expand their department, or turn to outside professionals for Managed Services. In our previous blog posts, we’ve discussed the pros and cons of the IT break-fix model. Today, we’re talking through the benefits and disadvantages of keeping your IT in-house vs. outsourcing to a MSP (Managed Service Provider). Understanding Managed… Read more »

The 73rd New England Management Institute
The View from 30,000 feet: Watching the World Change

Click here to view the NEMI 2018 guide.

Next week OTELCO will be in the mountains of Newry Maine, attending the 73rd New England Management Institute. The Maine Town and City Manager’s executive committee hosts this event, and OTELCO has been a proud sponsor. This year’s theme is “The View from 30,000 feet: Watching the World Change”. According to MTMCA, the theme is meant to “highlight the changes in both the social and municipal worlds that we see happening at a very rapid… Read more »

Break-Fix Vs. Managed Services

miniature people Work on Computer Keyboard

The Break-Fix model refers to the practice of only calling in professional IT services when there is a problem, or when an upgrade is needed. While this may seem reasonable to some, the fact of the matter is the disadvantages far outweigh the advantages. It is universally agreed upon in the IT industry that the Break-Fix model is outdated and ineffective. In fact, according to information gathered by Clutch, 59% of IT providers have moved… Read more »

Broadband Discussions Across Maine

Bar Harbor ME in the fall

2018 is shaping up to be a big year for the ConnectME Authority, and their mission to equip Maine with reliable broadband infrastructure. For those who don’t know, ConnectME is a government agency whose mission is to “facilitate the universal availability of broadband to all Maine households and businesses and help them understand the valuable role it can play in enriching their lives and helping their communities thrive.” Already this year ConnectME has Redefined their… Read more »

Telecommuting and You

The world we work in is changing due to the rise of telecommuting. Ten years ago employers would have laughed at the idea of a remote workforce, and now 60% of companies offer telecommuting opportunities. What was once a pipe dream is now a reality for 4.3 million US workers. The best part of this new workforce trend is that it benefits the employee and the employer. This week we will explore all the ways… Read more »