Preparing for your HPBX Installation

HPBX Installation

Once you’ve made the decision to go hosted, even with a full service provider, there are a couple of things that you can do to be sure that the HPBX installation goes smoothly. Network preparation is important to the quality of your VoIP calls.  Your full service provider will work with you to conduct an assessment, but it’s best for you to have at least a general understanding of how your network operates and its… Read more »

Hosted PBX: to self-install or not to self-install

Where Hosted PBX is concerned, sometimes it’s OK to listen to the little voices in your head. Now that you’ve considered the logistical and financial pros and cons of a hosted vs a premise based phone system, you’re ready to purchase and install your hosted PBX system, right?  Not so fast, even though you’ve made the decision to go hosted, you still have one more decision to make. Full Service or Self Service? Many hosted… Read more »

Comparing Total Cost of Ownership: Premise vs Hosted IP Phones

Polycom VVX-400 Hosted IP Phones

When choosing between a cloud-based technology and an on premise technology, it’s usually necessary to weigh up-front costs vs. recurring costs over a period of time.  Premise based and hosted IP Phones are no different. Invariably, you’ll pay a bit more on a monthly basis for hosted IP phones, but when you consider the up-front and hidden costs of premise-based phone systems, you’ll usually save with a hosted solution over time. To help you do this… Read more »

Is Your Network Safe – Including DDoS Protection?

It’s a jungle out there — in cyberspace that is.  Since the Internet has become integral to just about every facet of life, it is also more appealing to hackers who get their kicks from causing service interruptions.  Viruses, identity theft, DDoS attacks, the list goes on.  Thankfully, there are steps we can take to protect our computers and our data both at home and in business. Installing firewalls, using anti-virus software, keeping your operating… Read more »

Economic Development: Business Service Providers Can Help

Economic development is a hot topic just about everywhere. Municipalities looking to increase their commercial tax base, existing businesses looking to increase traffic to their establishments, and service companies looking to expand their markets, all understand the benefits of building a sustainable and strong economic base from which everyone can benefit. Where economic development is concerned, rural areas around the country, where it’s costly to build infrastructure, lag behind metropolitan locales.  We’ve all heard plenty… Read more »