Comparing Total Cost of Ownership: Premise vs Hosted IP Phones

Polycom VVX-400 Hosted IP Phones

When choosing between a cloud-based technology and an on premise technology, it’s usually necessary to weigh up-front costs vs. recurring costs over a period of time.  Premise based and hosted IP Phones are no different. Invariably, you’ll pay a bit more on a monthly basis for hosted IP phones, but when you consider the up-front and hidden costs of premise-based phone systems, you’ll usually save with a hosted solution over time. To help you do this… Read more »

Is Your Network Safe – Including DDoS Protection?

You Need to protect yourself from viruses, DDoS attacks, Ransomware, and all the other cyber-crimes outthere.

It’s a jungle out there — in cyberspace that is.  Since the Internet has become integral to just about every facet of life, it is also more appealing to hackers who get their kicks from causing service interruptions.  Viruses, identity theft, DDoS attacks, the list goes on.  Thankfully, there are steps we can take to protect our computers and our data both at home and in business. Installing firewalls, using anti-virus software, keeping your operating… Read more »

Economic Development: Business Service Providers Can Help

Economic development is a hot topic just about everywhere. Municipalities looking to increase their commercial tax base, existing businesses looking to increase traffic to their establishments, and service companies looking to expand their markets, all understand the benefits of building a sustainable and strong economic base from which everyone can benefit. Where economic development is concerned, rural areas around the country, where it’s costly to build infrastructure, lag behind metropolitan locales.  We’ve all heard plenty… Read more »

Defining Your Requirements for a New Business Telephone System

Business telephone system

Recently, we posted an article about how to know when you need a new telephone system.  Once you’ve made the decision to buy a new phone system, your next step is to determine what you need that system to do for your business.  Today’s IP business telephone systems offer features and versatility that were virtually non-existent 10 years ago. Your first step should be to compile a list of all your staff along with their… Read more »

One Approach to Improving Digital Literacy

As people of all ages become more engaged with technology and the Internet-of-Things, Digital and Computer Literacy becomes more important. Many believe that the true capabilities of ‘the cloud’ and computer technology have barely been tapped. Even with some of the amazing technology we have at our fingertips today, we’re always looking for more. As communication providers we continually seek out Internet based products and services to better serve our subscribers. For the past few… Read more »