Four Case Studies from a Managed Service Provider

A couple of weeks ago, we provided you with an example of a generic real estate office that might benefit from the services of a managed service provider.  This week we’ll look at real businesses. We have selected one from each of the four business sectors who benefit most from OTELCO’s Cloud and Managed Services. Healthcare Company Background This healthcare analytics firm serves both subscribers and providers. Analytics examine health care costs and financial risk, regulatory… Read more »

Network Security — A First Line of Defense that Might Surprise You

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OTELCO Director of Network Operations, Jason Gay manages all of OTELCO’s internal IT and external network operations. In a recent company-wide monthly security brief, Gay emphasized the fact that: “Employee Security Awareness is a very important part of the overall Security Policy and Information Technology Compliance program of any business.” Although there are numerous network security options that substantially reduce network threats, he contends that the first line of defense to most cyber-attacks is the end-user. Network Security… Read more »

Managed Service Options That Can Streamline Your Business Operations

Managed Service Options like network, application, system, and e-management services are among the offerings of a Managed Service Provider. These MSPs deliver services across a network to multiple enterprises with “pay-as-you-go” pricing.  Many Managed Service Providers focus on management services as their primary offering. However, many include third-party services such as application service providers, Web hosting companies, and network service providers. Managed Service Options There are many elements to Managed Services. Here are some of… Read more »

Managed Services, what does it mean, and does my company need it?

Managed Services can be powerful tools for small to mid-sized businesses to supplement the capabilities of their IT resources. In many small and medium-sized businesses (SMBs), the ‘IT Person’ is the employee who knows the most about computers.  He or she does their regular job and are the go-to person for all things tech. Small and medium-sized firms who are lucky enough to have a real ‘IT Person’ probably count on that person for everything… Read more »

Unified Communications Solution? Some Things to Consider

If you’re sitting with a little black book full of passwords for Skype, GoToMeeting, DropBox, Google, and more, a unified communications solution might be right for you.  If you’re using the premium paid versions of these applications, a single unified communications solution could save you time and money. When considering a Unified Communications solution, aside from its features, there are a few other factors to consider. Hosted or On-site? Not unlike PBX phones, you have… Read more »