Net Neutrality: Not a New Concept in Utility Service Delivery

net neutrality

Thanks to the Federal Communications Commission (FCC) Net Neutrality is a hot topic these days.  Many providers are opposed to the FCC’s effort to ensure open access to the Internet citing rules that they say will hinder their ability to build new infrastructure and improve service delivery. Open Access to Services is Not a New Concept In many states today, you can choose to purchase electricity from competing generating companies to then be delivered to… Read more »

Preparing for your HPBX Installation

HPBX Installation

Once you’ve made the decision to go hosted, even with a full service provider, there are a couple of things that you can do to be sure that the HPBX installation goes smoothly. Network preparation is important to the quality of your VoIP calls.  Your full service provider will work with you to conduct an assessment, but it’s best for you to have at least a general understanding of how your network operates and its… Read more »

Hosted PBX: to Self-Install or Not to Self-Install

Where Hosted PBX is concerned, sometimes it’s OK to listen to the little voices in your head. Now that you’ve considered the logistical and financial pros and cons of a hosted vs a premise-based phone system, you’re ready to purchase and install your hosted PBX system, right?  Not so fast, even though you’ve made the decision to go hosted, you still have one more decision to make. Full Service or Self Service? Many hosted providers… Read more »

Comparing Total Cost of Ownership: Premise vs Hosted IP Phones

Polycom VVX-400 Hosted IP Phones

When choosing between a cloud-based technology and an on premise technology, it’s usually necessary to weigh up-front costs vs. recurring costs over a period of time.  Premise based and hosted IP Phones are no different. Invariably, you’ll pay a bit more on a monthly basis for hosted IP phones, but when you consider the up-front and hidden costs of premise-based phone systems, you’ll usually save with a hosted solution over time. To help you do this… Read more »

Is Your Network Safe – Including DDoS Protection?

You Need to protect yourself from viruses, DDoS attacks, Ransomware, and all the other cyber-crimes outthere.

It’s a jungle out there — in cyberspace that is.  Since the Internet has become integral to just about every facet of life, it is also more appealing to hackers who get their kicks from causing service interruptions.  Viruses, identity theft, DDoS attacks, the list goes on.  Thankfully, there are steps we can take to protect our computers and our data both at home and in business. Installing firewalls, using anti-virus software, keeping your operating… Read more »