Voicemail Marketing: Your Hosted PBX System is a Valuable Tool

We’ve talked at length about options for business phone systems.  Versatility, affordability, and ease of use are all attributes of a hosted PBX phone system.  Have you ever thought of your hosted PBX as a voicemail marketing tool? If used properly, it can be. For starters, you can simplify the navigation through your system.  Why do the majority of customers call? Are they looking to purchase products or services, are they calling with billing or… Read more »

Call Center and Auto Attendant Do Double Duty for Your Business

auto attendant, call center, Hosted PBX, PBX phone

Call center and auto attendant are the industry terms for those miserable recordings we hear when we call pretty much every business on the planet. Have you ever really given a thought to how your customers perceive your system? Have you ever really listened and navigated your own system? What kind of mood are your customers in when they finally reach a person? As a consumer, I despise these recordings, as a marketing professional, I… Read more »

IoT Security: Who’s Really Responsible

With literally billions of applications and devices communicating, security on the Internet of Things is a huge issue, and identity theft is only the beginning.  Imagine someone hacking into your baby monitor and spying on your toddler  (it has happened) or someone taking control of your home automation system (yup that’s happened too). In both of these stories, the issue was with a defect in application, the home automation company didn’t password protect access and… Read more »

IoT Applications

A woman uses the Internet of Things at work,

Many Businesses are Either Making or Saving Money with IoT Applications and Devices Last time, we provided an overview of what the Internet of Things is and its amazing growth.  Now, a look at how these solutions can benefit everyone – not just investors in the industry itself. Retail: Smart shelf technology is also here!  Pick up an item from a supermarket shelf, next thing you know, you get a coupon encouraging you to buy… Read more »

So Just What is the Internet of Things

Many of us have heard the term the Internet of Things (IoT), it is sometimes referred to as the next Industrial Revolution because it is expected to change the way all businesses, governments, and consumers interact with the physical world. It’s happening already as most of us employ IoT devices or applications every day — without even a second thought.  Home security, GPS devices, and voice, smart home and fax over the Internet are the… Read more »