Some Routine OTELCO Sales Training Reminds Us All About Value

With a newly retooled sales team, OTELCO Director of Sales, Tracy Peters decided to go back to basics at a recent monthly sales meeting.  The OTELCO marketing team offered to do a message map exercise at that meeting. Message Maps What is a message map? It is a tool designed to help businesses develop a unified message that answers, “who we are,” “what we do,” and “whom we do it for.” While everyone at OTELCO… Read more »

The Importance of Broadband Infrastructure

With infrastructure week right around the corner and a new spending bill in the works, OTELCO wants to take this opportunity to stress the importance of broadband as infrastructure. Rural Americans Need to be Connected As it stands now, the digital divide continues to grow in rural America. According to Sharon Strover, the director of the Telecommunications and Information Policy Institute, rural America is being left in the dust when it comes to broadband. 39%… Read more »

OTELCO SiteLink: A Benefits Analysis by Sales Engineer Ian Brasslett

SiteLink is OTELCO’s premier networking solution, designed to streamline efficiency for businesses with multiple offices. Through OTELCO’s cloud, SiteLink can tie together all of your workplaces into a single unified Local Area Network (LAN).  It provides the geographic capabilities of a Wide Area Network (WAN) but with the speed and security of a LAN. SiteLink’s Key Benefits There are many benefits to be had from employing OTELCO SiteLink. This week, OTELCO’s Sales engineer Ian Brasslett… Read more »

Fiber Optic Broadband: A Greener Internet Solution

Not only does fiber offer the fastest speeds on the market, but it is also a greener Internet solution. Fiber has a minimal ecological impact, reduces waste, consumes very little energy and helps decrease greenhouse gas emissions. With Earth Day just around the corner, OTELCO wanted to highlight the environmental benefits of fiber optic Internet. Reduces the Demand for Copper DSL and cable Internet, fiber’s top alternatives, use copper wire to transmit data. Copper mining… Read more »

What to Expect from a Managed Services SLA

A Service Level Agreement (SLA) is a part of your Managed Services contract that specifies the responsibilities of you and your Managed Service Provider (MSP). They are a necessity because they outline everything from mutual expectations, to indemnification. Managed Services SLA’s vary depending on the solution and provider. Whatever the procedure, there are some standard things that you should look for in any service level agreement. SLA Overview Below is a general overview of what… Read more »