Posts Categorized: Alabama

OTELCO Strengthens Community Ties in Blount County

Here at OTELCO, we believe that our customers are the most important part of our business. That is why OTELCO has been making an effort to strengthen our community presences in Blount County. In December, we participated in the Festival of Lights, competing in the tree decorating contest and handing out cookies to tots visiting Santa. In the spirit of continuing those efforts, OTELCO’s marketing team took another trip to Oneonta just last week, to… Read more »

The Broadband Barrier Blocking Telehealth Expansion in Rural America

A doctor uses telehealth technology on his laptop.

Access to healthcare has always been a struggle for rural communities. Too often, the sick, elderly, and disabled have had to drive hours just for basic medical needs. Telehealth is a viable health care solution for rural communities, but there is still a significant barrier standing in the way, and that barrier is insufficient broadband. Telehealth: What is it? The Health Resources and Services Administration (HRSA) defines telehealth as the use of electronic information and… Read more »

Better Value on the Way for Alabama Internet Customers

OTELCO is making changes to its cable Internet hardware like the hardware pictured here.

Our DSL and Cable customers in Alabama have a legitimate concern about their Internet access.  We have heard from our customers that DSL subscribers in Alabama have been paying too much for too little.  This is made all the more frustrating as those who are still on DSL watch neighbors in surrounding areas gain access to our new Lightwave fiber to the home service. We hear you. Over the last several months our engineering, customer… Read more »

OTELCO’s Efforts to Upgrade Cable Internet in Alabama

OTELCO is working to upgrade Internet Cable in our sweet home of Alabama

At OTELCO, we are always striving to improve our customer experience. Sometimes that means offering new services, and other times it means improving on our existing ones. To do the latter, we have been upgrading our cable Internet network in Alabama. In 2018 OTELCO started revamping the Oneonta Cable broadband system to provide a faster, more reliable connection for our subscribers. This week’s blog looks at how cable Internet works, and how OTELCO is working… Read more »

Eating in Oneonta

A picture of the window of Miller's Soda Shoppe in Oneonta, AL

One of the great things about working for OTELCO is that we have the best customers. At the end of the day, they are what makes up our company. Last week, OTELCO participated in the Oneonta Business Association’s first-ever Festival of Lights. Not only was it a wonderful way to kick off the Holiday Season, but it was also an opportunity for us to get to know some of our Alabama customers. Now that I… Read more »