Posts Categorized: Business Phone

How Two of Maine’s Most Popular Organizations are Adapting to COVID-19 Restrictions

Even as Maine reopens in the wake of the COVID-19 pandemic, many businesses are still unable to move forward with their summer seasons. This has led to some creative thinking on the part of two of Maine’s most prominent organizations, and OTELCO’s long-standing customers, The Ogunquit Playhouse and The Portland Sea Dogs. This week we explore how each institution adapted to the pandemic’s “new normal” while keeping their loyal fans healthy and entertained. OTELCO Helps… Read more »

Case Study: The Value of a Twenty Year Partnership with OTELCO
How a Car Dealership Uses SiteLink to Stay Connected

Darling’s is a Maine based company which has been selling vehicles, parts, and service since 1903 and, more recently, comprehensive insurance coverage through Darling’s Agency. Darling’s has been a valued OTELCO customer for over twenty years. Recently, we sat down with IT Manager Norman Richbell to discuss Darling’s lasting relationship with OTELCO, and their success with our SiteLink product. Relationship As previously mentioned, Darling’s and OTELCO have been working together for a long time. “We… Read more »

Some Routine OTELCO Sales Training Reminds Us All About Value

With a newly retooled sales team, OTELCO Director of Sales, Tracy Peters decided to go back to basics at a recent monthly sales meeting.  The OTELCO marketing team offered to do a message map exercise at that meeting. Message Maps What is a message map? It is a tool designed to help businesses develop a unified message that answers, “who we are,” “what we do,” and “whom we do it for.” While everyone at OTELCO… Read more »

How the Town of Casco Stays Connected with a Hosted Phone System from OTELCO

For three years now OTELCO has worked closely with The Town of Casco to provide them with a Hosted Phone System. This week we sat down with Casco’s Administrative Secretary Bob Tooker to discuss the town’s success with their business phone solution, how they survived two lightning strikes, and their plans to expand their Hosted network. Project History When the Town of Casco built a new town office in 2016, they decided to leave everything… Read more »

Telecommuting and You

A women sits at a dining room table telecommuting from her laptop.

The world we work in is changing due to the rise of telecommuting. Ten years ago employers would have laughed at the idea of a remote workforce, and now 60% of companies offer telecommuting opportunities. What was once a pipe dream is now a reality for 4.3 million US workers. The best part of this new workforce trend is that it benefits the employee and the employer. This week we will explore all the ways… Read more »