Posts Categorized: Business Technology

Case Study: The Value of a Twenty Year Partnership with OTELCO
How a Car Dealership Uses SiteLink to Stay Connected

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Darling’s is a Maine based company which has been selling vehicles, parts, and service since 1903 and, more recently, comprehensive insurance coverage through Darling’s Agency. Darling’s has been a valued OTELCO customer for over twenty years. Recently, we sat down with IT Manager Norman Richbell to discuss Darling’s lasting relationship with OTELCO, and their success with our SiteLink product. Relationship As previously mentioned, Darling’s and OTELCO have been working together for a long time. “We… Read more »

Some Routine OTELCO Sales Training Reminds Us All About Value

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With a newly retooled sales team, OTELCO Director of Sales, Tracy Peters decided to go back to basics at a recent monthly sales meeting.  The OTELCO marketing team offered to do a message map exercise at that meeting. Message Maps What is a message map? It is a tool designed to help businesses develop a unified message that answers, “who we are,” “what we do,” and “whom we do it for.” While everyone at OTELCO… Read more »

OTELCO SiteLink: A Benefits Analysis by Sales Engineer Ian Brasslett

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SiteLink is OTELCO’s premier networking solution, designed to streamline efficiency for businesses with multiple offices. Through OTELCO’s cloud, SiteLink can tie together all of your workplaces into a single unified Local Area Network (LAN).  It provides the geographic capabilities of a Wide Area Network (WAN) but with the speed and security of a LAN. SiteLink’s Key Benefits There are many benefits to be had from employing OTELCO SiteLink. This week, OTELCO’s Sales engineer Ian Brasslett… Read more »

What to Expect from a Managed Services SLA

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A Service Level Agreement (SLA) is a part of your Managed Services contract that specifies the responsibilities of you and your Managed Service Provider (MSP). They are a necessity because they outline everything from mutual expectations, to indemnification. Managed Services SLA’s vary depending on the solution and provider. Whatever the procedure, there are some standard things that you should look for in any service level agreement. SLA Overview Below is a general overview of what… Read more »

Cyber Insurance: What is it and how can OTELCO help you get it?

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Two woman sit down to talk about cyber insurance.

Cyber insurance is a growing industry, and for good reason. With business practices going increasingly digital, cybercriminals are adapting to the latest technologies, making the need to protect your business from virtual threats ever more pressing. According to Eireann Leverett, senior risk researcher at Cambridge, “there is a net gain in society as cyber insurance starts to show the true cost of cybercrimes and help business or civil society organizations survive events they otherwise would… Read more »