Posts Categorized: Current Events

Meeting OTELCO’s Commitment to Great Customer Service

OTELCO has always been committed to providing high-quality customer care to the communities we serve.  We have never outsourced support, and are proud that when our customers contact us, whether by phone or online, they are interacting with neighbors.  Our customer service reps, technical support team members, and technicians live and work in the communities we serve. At the same time, we know there is always room for improvement.  We use call center software to… Read more »

How the Internet has Changed Healthcare: The Rise of Telehealth

We’re back with the latest installment of our “How the Internet has changed the way we do things” blog posts, and the topic of telehealth seems particularly relevant during this time. Over the past several weeks, we’ve all seen a major shift in the way we go about day-to-day tasks. We’re able to communicate via videoconference from the safety of our homes and work remotely without skipping a beat. During this time, technological advancements in… Read more »

Evolution: Digital – A New Podcast from OTELCO

For the past several weeks, we have been working on a new project that we’re excited to bring to you. We’re pleased to present Evolution: Digital, a podcast from OTELCO. What is Digital Evolution? In our industry, we think a lot about how technology has changed the way we work over the years. Probably because, as an Internet provider, we have a front-row seat on the changing bandwidth needs of businesses that are going through… Read more »

35 Things to Do at Home While You are Self-Isolating

At this point, the majority of us have been self-isolating, either by choice or by state mandate. Self-isolating is, at best, boring and, at worst lonely. Many of us are struggling to find ways to pass the time, especially those of us with children at home. This week, OTELCO is here to help, with 35 things you can do from home. Click Here for Up to Date Information on OTELCO’s COVID-19 Response Five Solo Ways… Read more »

How the Internet has Changed the Way We Learn: The Many Benefits of eLearning

eLearning- a laptop that is half boook with different symbols of learning coming out of it

The Internet has opened doors across industries to new ways of doing things, and one area that has been greatly changed by advancements in Internet accessibility is the way in which we learn. With digital learning, students of all ages are benefiting from opportunities to learn in new ways. Education isn’t restricted to a specific time or location, and adaptive software has the ability to let students learn at a pace that fits their needs…. Read more »