Posts Categorized: Customer News

Robocalls and Caller ID Spoofing: Protecting Yourself from Phone Scams

A few weeks ago, I was at the Poke Salat Festival in Arab, AL, when a customer approached me to ask why OTELCO was selling phone numbers to telemarketers. She said she would receive these calls from local OTELCO numbers, answer the call assuming it was someone in town trying to reach her, and then get accosted by some scammer. OTELCO is not selling numbers to telemarketers, but what that customer was experiencing is something… Read more »

Building Fiber in Alton

Alton residents voting during their annual town meeting.

In the last few months, OTELCO has been working with the town of Alton, ME on an exciting municipal broadband project that would provide Fiber to the Premise (FTTP) to the entire community. On March 30th, at their annual town meeting, Alton voters unanimously approved a $150,000 appropriation to fund fiber expansion. The $150,000 is coming from the Juniper Ridge Fund, which allowed the town to invest in the project without having to impact property… Read more »

OTELCO Strengthens Community Ties in Blount County

Here at OTELCO, we believe that our customers are the most important part of our business. That is why OTELCO has been making an effort to strengthen our community presences in Blount County. In December, we participated in the Festival of Lights, competing in the tree decorating contest and handing out cookies to tots visiting Santa. In the spirit of continuing those efforts, OTELCO’s marketing team took another trip to Oneonta just last week, to… Read more »

Case Study: How a Law Firm Simplified their IT with Managed Services

The sign for Capital City law, a proud partner of OTELCO Cloud and Managed Services

Last week we explored how OTECLO Cloud and Managed Services would help three hypothetical businesses with their unique IT needs. This week, we take a look at how OTELCO uses Managed Services to support a very real firm in Augusta, ME. Teresa Cloutier of Capital City Law sits down with us to discuss how IT services from OTELCO have helped her firm manage their business technology needs. Capital City Law Capital City Law PLLC was… Read more »

Better Value on the Way for Alabama Internet Customers

OTELCO is making changes to its cable Internet hardware like the hardware pictured here.

Our DSL and Cable customers in Alabama have a legitimate concern about their Internet access.  We have heard from our customers that DSL subscribers in Alabama have been paying too much for too little.  This is made all the more frustrating as those who are still on DSL watch neighbors in surrounding areas gain access to our new Lightwave fiber to the home service. We hear you. Over the last several months our engineering, customer… Read more »