Posts Categorized: Maine

Case Study: How A Hosted Phone System Helped A Credit Union Keep Serving Its Members During A Fire

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Hosted Phone System

Katahdin Federal Credit Union serves members throughout a wide swath of Maine, covering Penobscot County, Piscataquis County, and the southern part of Aroostook County. Travis Rich works in information technology and business development at the credit union, and was involved in their move to a hosted phone system from OTELCO. Travis took the time to share their story of how their Hosted PBX phone system kept operations running smoothly, with our business technology tools. Time For A… Read more »

Case Study: How a Phone System From OTELCO Has Helped a Local Non-Profit

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Eastern Area Agency on Aging - Maine

The Eastern Area Agency on Aging (EAAA) provides a variety of services to Maine seniors, adults with disabilities and caregivers. Their services include Meals on Wheels, Medicare assistance, transportation, congregate dining, and much more. Based in Bangor, their coverage area includes Penobscot, Piscataquis, Washington, and Hancock Counties. As a non-profit, the organization needs to be mindful of its budget but also needed a phone a system that works throughout their offices in these counties, as… Read more »

Is Broadband Really “The New Dial-Tone?”

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Abstract Digital network communication digital concept

No question about it, broadband is infrastructure, and it gets compared to other types of vital infrastructure all the time in the course of the ongoing discussion about improving broadband speeds and coverage, including highways, plumbing and public water, electricity, and even telephone service. This phenomenon was in full force last week when Maine got it’s first-ever (we think) visit from a sitting FCC Commissioner, newly re-appointed democrat Jessica Rosenworcel, who joined United States Senator… Read more »

Dig Once: How does it work?
A Policy for Municipalities to Consider

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Dig Once streetscape underground utilities

Dig Once is a concept that is becoming more and more popular, particularly as municipalities, in efforts to beautify their downtowns, choose to suppress utilities underground. Aside from the aesthetics, there are functional pros and cons  to underground utilities.  One benefit of buried utilities is that they are less susceptible to damage from harsh weather and vehicular accidents. On the other hand, should underground utilities get damaged by animals or excavation, repair is difficult and… Read more »

Optical Fiber Network Deployment:
There’s no cookie cutter solution.

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We often talk about customizing our approach to meeting a customer’s needs.  Whether we’re deploying hosted phones or helping a municipality to develop a community fiber network, there is no cookie cutter approach. OTELCO’s own new FTTP infrastructure is no different. With Lightwave Fiber operations and build-outs happening in Alabama, Missouri, Vermont, and Maine, OTELCO is using 3 different deployment approaches. In the communities of Blackwater and Arrow Rock in Missouri, OTELCO is retiring copper… Read more »