Posts Categorized: Maine

Creating a Broadband Policy without Doughnut Holes

People are working to get broadband access to rural areas in companies like OTELCO and at town halls, state houses and Federal agencies across the country.  The latter two groups are focused on two different vehicles for promoting broadband.  First, they set policies to promote broadband expansion and the construction of new networks.  Second, they distribute state and Federal monies in the form of grants to subsidize construction of networks where there isn’t necessarily a… Read more »

Hosted Phone Systems, Not Just for Offices

hosted phone system for cumberland county jail

We have talked at length about hosted phone systems for businesses of all sizes, how they can save money, streamline incoming calls, benefit call centers, and free up IT staff.  An installation we’re currently working on illustrates a whole new set of benefits to be achieved from a hosted phone system deployment. OTELCO is in the process of designing and deploying several different types of hosted phone systems at multiple Cumberland County, Maine facilities. Although… Read more »

Broadband in Maine: A Compelling Case Study of Its Benefits

Broadband in Maine

Dirigo:  Broadband in Maine, We SHOULD lead Last week we discussed a couple of the many bills regarding broadband in Maine that are floating around the Legislature.  We also hosted “Breakfast and Broadband” in Augusta with a dozen or so legislators joining us. Our presentation focused on OTELCO’s company history, some of the insights we shared in last week’s blog, and a recap of our ConnectME funded FTTP projects.  As great as it was to… Read more »

Telecommuting and Working Remotely: Keeps the Wheels of Commerce and Business Turning in Maine

telecommuting

Telecommuting has almost become a way of life for some of us in the past weeks.  Mother Nature has been seeing to that.  In fact, when I began writing this post, I was working from my home office since the OTELCO New England offices were closed on Monday due to the expected blizzard conditions.  Operationally, a skeleton screw of customer care staff was able to monitor incoming customer calls and address those that needed immediate… Read more »

The Digital Divide:
Bridging it through Coopetition

Digital Divide

Bridging the Digital Divide is a challenge we all face.  As communication technologies advance at warp speed and everyday life becomes more dependent on the Internet, it is critical to ensure that everyone can access all that the Internet has to offer. Although we, as providers, continually strive to deliver reliable high-speed Internet access, it is also incumbent upon us to provide the tools that subscribers need to maximize the benefit of that connectivity.  To… Read more »