Posts Categorized: Maine

Hosted Phone Systems, Not Just for Offices

hosted phone system for cumberland county jail

We have talked at length about hosted phone systems for businesses of all sizes, how they can save money, streamline incoming calls, benefit call centers, and free up IT staff.  An installation we’re currently working on illustrates a whole new set of benefits to be achieved from a hosted phone system deployment. OTELCO is in the process of designing and deploying several different types of hosted phone systems at multiple Cumberland County, Maine facilities. Although… Read more »

Broadband in Maine: A Compelling Case Study of Its Benefits

Broadband in Maine

Dirigo:  Broadband in Maine, We SHOULD lead Last week we discussed a couple of the many bills regarding broadband in Maine that are floating around the Legislature.  We also hosted “Breakfast and Broadband” in Augusta with a dozen or so legislators joining us. Our presentation focused on OTELCO’s company history, some of the insights we shared in last week’s blog, and a recap of our ConnectME funded FTTP projects.  As great as it was to… Read more »

Telecommuting and Working Remotely: Keeps the Wheels of Commerce and Business Turning in Maine

telecommuting

Telecommuting has almost become a way of life for some of us in the past weeks.  Mother Nature has been seeing to that.  In fact, when I began writing this post, I was working from my home office since the OTELCO New England offices were closed on Monday due to the expected blizzard conditions.  Operationally, a skeleton screw of customer care staff was able to monitor incoming customer calls and address those that needed immediate… Read more »

The Digital Divide:
Bridging it through Coopetition

Digital Divide

Bridging the Digital Divide is a challenge we all face.  As communication technologies advance at warp speed and everyday life becomes more dependent on the Internet, it is critical to ensure that everyone can access all that the Internet has to offer. Although we, as providers, continually strive to deliver reliable high-speed Internet access, it is also incumbent upon us to provide the tools that subscribers need to maximize the benefit of that connectivity.  To… Read more »

Broadband Day Features ConnectME Funded Broadband Projects in Maine

Shenna Bellows and Norm Higgins at Broadband Day

On Thursday, January 19th, several of Maine’s broadband providers and legislators gathered in the Hall of Flags in Augusta for Broadband Day.  The Connect ME Authority hosts Broadband Day annually to highlight broadband expansion in Maine’s un-served areas. This year, providers showcased broadband projects in Maine completed in the past year with ConnectME matching grants. Showing bipartisan support for broadband were Democrat Shenna Bellows of Manchester and Republican Norm Higgins of Dover-Foxcroft. Both highlighted the importance of broadband… Read more »