Posts Categorized: News

Meeting OTELCO’s Commitment to Great Customer Service

OTELCO has always been committed to providing high-quality customer care to the communities we serve.  We have never outsourced support, and are proud that when our customers contact us, whether by phone or online, they are interacting with neighbors.  Our customer service reps, technical support team members, and technicians live and work in the communities we serve. At the same time, we know there is always room for improvement.  We use call center software to… Read more »

35 Things to Do at Home While You are Self-Isolating

At this point, the majority of us have been self-isolating, either by choice or by state mandate. Self-isolating is, at best, boring and, at worst lonely. Many of us are struggling to find ways to pass the time, especially those of us with children at home. This week, OTELCO is here to help, with 35 things you can do from home. Click Here for Up to Date Information on OTELCO’s COVID-19 Response Five Solo Ways… Read more »

State Broadband Legislation, Funding, and Policy Making in 2020

Last week, OTELCO explored broadband legislation, funding, and policymaking on the federal level. This week, we are diving into broadband legislation and funding happening on the state level, with a look at the grants OTELCO has applied for in 2020. Alabama In 2018 Governor Kay Ivey signed the Alabama Broadband Accessibility Act to strengthen connectivity in rural Alabama.  Through this act, the Alabama Broadband Accessibility Fund was formed. This fund provides support to rural broadband… Read more »

National Broadband Legislation, Funding, and Policy Making in 2020

Broadband legislation and funding have taken off in the last few years, on both the state and federal levels. Over the next two weeks, OTELCO will highlight some of the critical efforts our leaders have been making, starting with a look at the broadband efforts Congress, the FCC, and the USDA have in the works for 2020. Congress There are four pieces of broadband legislation in Congress right now. You can click on the name… Read more »

The Best Tech Gifts of 2019

It is that time of year again, where we all rush to get the best deals on the most popular tech gifts of the season. There are so many great choices out there today, but deciding what to buy can be hard. This year, OTELCO wants to lend a helping hand, with our 2019 Tech Gift Guide. Right in time for Black Friday and Cyber Monday! OTELCO’s Top Tech Gift Picks Make Sure You Have… Read more »