Posts Categorized: OTELCO News

OTELCO’s B to B A-Team

Along with its corporate restructuring and unified branding initiative, OTELCO has transformed its Business to Business sales and support organization. Building the Team in November of 2018, Tracy Peters, joined the company to take on the role of Director of Sales.  Tracy came to OTELCO because of her customer-centric approach to product and service delivery. Since joining OTELCO, Tracy has done some reorganizing of the existing team and has had the opportunity to onboard some… Read more »

OTELCO’s Efforts to Upgrade Cable Internet in Alabama

OTELCO is working to upgrade Internet Cable in our sweet home of Alabama

At OTELCO, we are always striving to improve our customer experience. Sometimes that means offering new services, and other times it means improving on our existing ones. To do the latter, we have been upgrading our cable Internet network in Alabama. In 2018 OTELCO started revamping the Oneonta Cable broadband system to provide a faster, more reliable connection for our subscribers. This week’s blog looks at how cable Internet works, and how OTELCO is working… Read more »

OTELCO’s Most Popular Blogs of 2018

In 2018, OTELCO published forty-six blog posts, with subjects ranging from fiber rollouts to Facebook breaches. With every post, we did our best to create content that was relevant to all of our customers. Sometimes we wrote about residential issues, like how to outsmart your smart devices, and other times we stuck to business subjects, like managing business technology. This year we even had the chance to highlight some of our most unique customers, like… Read more »

Municipal Broadband Networks Are Not a Threat to the First Amendment

The constitution over a flag with a gavel on top of it.

Last week, Motherboard published an article denouncing a speech made by FCC Commissioner Mike O’Rielly, at this year’s “Free Speech America Gala” held by the Media Institute. In this speech, O’Rielly outwardly attacked municipal owned networks for impinging upon users first amendment rights. The commissioner’s exact words were “In addition to creating competitive distortions and misdirecting scarce resources that should go to bringing broadband to the truly unserved areas, municipal broadband networks have engaged in… Read more »

Navigating OTELCO’s New Billing System

No one likes change, and as an OTELCO customer, you have had to deal with your fair share of it this past year. First with the rebrand, then the new website, and finally the billing conversion. Over time businesses change, grow and develop.  OTELCO is no exception to that rule. We are always trying to grow and develop our services to provide our customers with the best experience possible. We understand that this recent spike… Read more »