Posts Categorized: OTELCO News

OTELCO Strengthens Community Ties in Blount County

Here at OTELCO, we believe that our customers are the most important part of our business. That is why OTELCO has been making an effort to strengthen our community presences in Blount County. In December, we participated in the Festival of Lights, competing in the tree decorating contest and handing out cookies to tots visiting Santa. In the spirit of continuing those efforts, OTELCO’s marketing team took another trip to Oneonta just last week, to… Read more »

Better Value on the Way for Alabama Internet Customers

OTELCO is making changes to its cable Internet hardware like the hardware pictured here.

Our DSL and Cable customers in Alabama have a legitimate concern about their Internet access.  We have heard from our customers that DSL subscribers in Alabama have been paying too much for too little.  This is made all the more frustrating as those who are still on DSL watch neighbors in surrounding areas gain access to our new Lightwave fiber to the home service. We hear you. Over the last several months our engineering, customer… Read more »

OTELCO’s B to B A-Team

Along with its corporate restructuring and unified branding initiative, OTELCO has transformed its Business to Business sales and support organization. Building the Team in November of 2018, Tracy Peters, joined the company to take on the role of Director of Sales.  Tracy came to OTELCO because of her customer-centric approach to product and service delivery. Since joining OTELCO, Tracy has done some reorganizing of the existing team and has had the opportunity to onboard some… Read more »

OTELCO’s Efforts to Upgrade Cable Internet in Alabama

OTELCO is working to upgrade Internet Cable in our sweet home of Alabama

At OTELCO, we are always striving to improve our customer experience. Sometimes that means offering new services, and other times it means improving on our existing ones. To do the latter, we have been upgrading our cable Internet network in Alabama. In 2018 OTELCO started revamping the Oneonta Cable broadband system to provide a faster, more reliable connection for our subscribers. This week’s blog looks at how cable Internet works, and how OTELCO is working… Read more »

OTELCO’s Most Popular Blogs of 2018

In 2018, OTELCO published forty-six blog posts, with subjects ranging from fiber rollouts to Facebook breaches. With every post, we did our best to create content that was relevant to all of our customers. Sometimes we wrote about residential issues, like how to outsmart your smart devices, and other times we stuck to business subjects, like managing business technology. This year we even had the chance to highlight some of our most unique customers, like… Read more »