Posts Categorized: OTELCO News

OTELCO, giving back to the communities we serve

As November approaches, believe it or not, the 2021 holiday season is upon us!  Here at OTELCO, the year has flown by as our engineers and outside plant teams are building new fiber infrastructure as fast as they can.  As excited as we are to be bringing high-speed fiber Internet to more people every day, we are even more excited to give back to the communities we serve. This year, OTELCO will support two different… Read more »

Evolution: Digital – Our Top Five Episodes for International Podcast Day

Looking to catch up on season one of Evolution: Digital? Now is the perfect chance! Wednesday was National Podcast day, and in honor of the holiday, we are looking back at Evolution: Digital’s five most popular episodes from season one. Robbie McAlpine of Alpine Advertising In episode five, Evolution: Digital host Tracy Scheckel interviewed Robbie McAlpine of Alpine Advertising and WCRL radio. In the episode, Robbie took Tracy through the evolution of his career and… Read more »

Making the OTELCO Customer Care Team More Accessible Online

We are making our OTELCO Customer Care Team more accessible; you will now be able to work with customer service and tech support directly through Facebook messenger and the OTELCO website. To make sure you reach the customer care team member best equipped to help, we will be asking a few questions upfront. These new changes will go into effect next week on Monday, August 3rd. The OTELCO Customer Care Team OTELCO’s Customer Care Team… Read more »

The Most Read OTELCO Blog Posts of 2020 So Far

Can you believe 2020 is halfway done? The OTELCO Blog has covered a lot in the last six months, from answering your COVID questions to announcing our DOCSIS 3.1 upgrade. Here is a roundup of our most popular blogs to date. 5. Evolution: Digital – A New Podcast from OTELCO In 2020 OTELCO started a podcast called Evolution: Digital. Evolution: Digital explores how different industries have adapted to compete in today’s digital marketplace. It puts… Read more »

OTELCO’s DOCSIS 3.1 Cable Upgrade in Alabama

OTELCO DOCSIS 3.1 Upgrades

In an effort to continuously provide the best service possible, OTELCO is upgrading our coaxial cable network in Blount County using new DOCSIS 3.1 technology. This upgrade will allow us to offer speeds as high as 1 Gbps and increase our existing coaxial customer’s bandwidth at no extra cost to them. An Important Update for Cable Customers We have gotten a lot of questions about this upgrade from our customers, so we wanted to use… Read more »