Posts Categorized: Productivity

Small Business Tech Tip #5: Don’t Skimp on Conferencing Tools

Business people looking at projector during video conference in office

We conclude our Small Businesses Technology Tips blog series this week with a post on everything you need to know about today’s conferencing tools. Read on to discover how technology can make your meetings more efficient than ever. Video Conferencing Facetime is important. Nearly 100% percent of people agreed that face to face meetings are an essential part of doing business. Unfortunately, it isn’t always possible to be in person at every meeting. When that… Read more »

How a DSL Inquiry Became Fiber to the Premise for a Local Business and Maybe More

Fiber to the premise PCNU

Technology. Tradition. Together.® You just might have heard these words before if you have anything to do with OTELCO. Technology is obvious; we’re a communication company. The fact that we’ve been serving rural communities for more than a century, speaks to Tradition. This story is a fabulous example of where Together comes in. Granby, Massachusetts is a small town in the western part of the state. The Granby Telephone and Telegraph Company, now part of… Read more »

Case Study: How Desktop Virtualization Serves BerryDunn’s Healthcare Analytics Team

BerryDunn is a full-service accounting and consulting firm, anchored in its birthplace, Portland, ME. The firm recently merged with Compass Health Analytics, a healthcare analytics company and longtime client of OTELCO Cloud and Managed Services (formally Reliable Networks). Recently we sat down with senior data analytics consultant Miles Isacke to discuss how Managed Services from OTELCO serve the BerryDunn healthcare analytics team using desktop virtualization. Why OTELCO Cloud and Managed Services Isacke finds that it… Read more »

Employee Engagement:
Bring Any Team Together With Technology

Top view of creative business team sitting at the table at loft office and working. Woman manager brings the document to mixed race group of people. Colleagues discussing the project.

What is Employee Engagement? Employee Engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, be committed to their organization’s goals and values, and be motivated to contribute to organizational success, with an enhanced sense of their own well-being. Why is it important? High employee engagement leads to higher productivity; staff stays with the company longer, represents the company better, and provides better… Read more »

Auto Attendant and Call Center Enhance Your Caller’s Experience

We’ve heard from clients, such as Katahdin Federal Credit Union, about the benefits of our Managed Hosted PBX phone system. The system is not only a time-saver, it holds up — even through a disaster. Beyond the reliability, though, our PBX phone systems have helped small businesses conserve precious resources while also improving perception and the customer experience. In our last tech tip blog post, we talked about how a Hosted PBX phone system can… Read more »