Posts Categorized: Productivity

Hosted PBX: to Self-Install or Not to Self-Install

Where Hosted PBX is concerned, sometimes it’s OK to listen to the little voices in your head. Now that you’ve considered the logistical and financial pros and cons of a hosted vs a premise-based phone system, you’re ready to purchase and install your hosted PBX system, right?  Not so fast, even though you’ve made the decision to go hosted, you still have one more decision to make. Full Service or Self Service? Many hosted providers… Read more »

Comparing Total Cost of Ownership: Premise vs Hosted IP Phones

Polycom VVX-400 Hosted IP Phones

When choosing between a cloud-based technology and an on premise technology, it’s usually necessary to weigh up-front costs vs. recurring costs over a period of time.  Premise based and hosted IP Phones are no different. Invariably, you’ll pay a bit more on a monthly basis for hosted IP phones, but when you consider the up-front and hidden costs of premise-based phone systems, you’ll usually save with a hosted solution over time. To help you do this… Read more »

Defining Your Requirements for a New Business Telephone System

Business telephone system

Recently, we posted an article about how to know when you need a new telephone system.  Once you’ve made the decision to buy a new phone system, your next step is to determine what you need that system to do for your business.  Today’s IP business telephone systems offer features and versatility that were virtually non-existent 10 years ago. Your first step should be to compile a list of all your staff along with their… Read more »

Why Better Broadband Matters for Business Voice Communication

Business voice communications have changed dramatically since the start of the millennium. Along with mobile phone service Voice over Internet Protocol (VoIP) has become increasingly popular, with more than 79% of American businesses using the technology in at least one location in 2014. The migration to services is due to cost savings in two key areas: Lower operating expenses, where digital phone lines can eliminate the need for copper telephone wires and SIP trunks provide… Read more »

Cloud Faxing: Is it the right choice for your business?

We are all familiar with VoIP or Voice over Internet Protocol telephone service. Now cloud faxing or Internet Fax has come to the forefront. Unlike traditional faxing, there are no fax machines and much less paper Involved. In fact, with an Internet connection and a computer or just about any mobile device, cloud faxing can be an exciting new tool for your business.  Considering cloud faxing? Here are some considerations to help you choose a service:… Read more »