Posts Categorized: OTELCO Cloud and Managed Services

Cloud and Managed Services Brunch ‘n Learn
Featuring Arctic Wolf’s Marc Keating

At OTELCO's Cloud and Managed Services' Brunch'n'Learn attendee's will learn about our exciting new services.

The largest threat to most businesses in today’s digital world is a potential data breach, but there are ways to protect your network and your customers against such a threat. Marc Keating, a Sr. Sales Engineer and technology strategist from Arctic Wolf Networks, is our featured guest at our upcoming Cloud & Managed Services  Brunch ‘n’ Learn on December 10. Marc will share with attendees some of the most interesting attacks Arctic Wolf has protected… Read more »

Ten Questions to Ask a Potential Managed Services Provider

Two professionals sit down with a managed service provider to discuss doing business together.

Managed Services can be an asset to any company, big or small. They present a cost-effective solution to IT and add an extra level of security for your business’s data. A Managed Services Provider (MSP) can offer your company a number of digital solutions ranging from unified communication solutions to server security. Before you start working with an MSP, or any provider for that matter, you should sit down with them to find out what… Read more »

Tech Tip #2: Employ the Cloud

Cloud Computing is taking over the tech world

This time last year we brought you three of our five Technology Tips for Small Businesses. This month we bring you the remaining tips, starting with Cloud Computing and how it can benefit your small business. What is the cloud? In today’s technology driven world you hear about “the Cloud” constantly. The cloud, or cloud computing, is the practice of using a network of remote servers hosted on the Internet to store, manage, and process… Read more »

Should you outsource your IT to a Managed Services Provider, or keep it in house?

Many businesses, often those that are experiencing growth, find themselves at a turning point where they must decide whether to hire a full-time IT professional, expand their department, or turn to outside professionals for Managed Services. In our previous blog posts, we’ve discussed the pros and cons of the IT break-fix model. Today, we’re talking through the benefits and disadvantages of keeping your IT in-house vs. outsourcing to an MSP (Managed Service Provider). Understanding Managed… Read more »

Break-Fix Vs. Managed Services

miniature people Work on Computer Keyboard

The Break-Fix model refers to the practice of only calling in professional IT services when there is a problem, or when an upgrade is needed. While this may seem reasonable to some, the fact of the matter is the disadvantages far outweigh the advantages. It is universally agreed upon in the IT industry that the Break-Fix model is outdated and ineffective. In fact, according to information gathered by Clutch, 59% of IT providers have moved… Read more »