Telecommuting has almost become a way of life for some of us in the past weeks. Mother Nature has been seeing to that. In fact, when I began writing this post, I was working from my home office since the OTELCO New England offices were closed on Monday due to the expected blizzard conditions. Operationally, a skeleton screw of customer care staff was able to monitor incoming customer calls and address those that needed immediate… Read more »
Last week we tackled the first part of the FCC Order regarding Internet consumer privacy. We’ve been through all of the ISP ‘Musts’, today we’ll review the ‘Shoulds’ and what the order does not cover. No Pay to Play for Internet Privacy ISPs should not force subscribers to pay inflated prices in order to maintain their privacy. The Commission will conduct a case-by-case review, as providers are required under the order to disclose plans for… Read more »
Managed Service Options like network, application, system, and e-management services are among the offerings of a Managed Service Provider. These MSPs deliver services across a network to multiple enterprises with “pay-as-you-go” pricing. Many Managed Service Providers focus on management services as their primary offering. However, many include third-party services such as application service providers, Web hosting companies, and network service providers. Managed Service Options There are many elements to Managed Services. Here are some of… Read more »
Managed Services can be powerful tools for small to mid-sized businesses to supplement the capabilities of their IT resources. In many small and medium-sized businesses (SMBs), the ‘IT Person’ is the employee who knows the most about computers. He or she does their regular job and are the go-to person for all things tech. Small and medium-sized firms who are lucky enough to have a real ‘IT Person’ probably count on that person for everything… Read more »
ICT? UC? Will the technology industry ever run out of acronyms? Information and Communications Technology and Unified Communications are technology industry and marketing buzzwords, but what do they do, and what is the impact? ICT and UC Defined Integrated Communications Technology is essentially a catchall phrase for all the technology used to handle integrate and manage: radio; television cellular phones computer and network hardware and software satellite systems telecommunications intelligent building management systems audiovisual processing… Read more »
Virtual Reality (VR) is quickly becoming the next fad when it comes to... More »
The holiday season is officially underway! As we all get ready to spread... More »
It’s that time of year again! With the holidays approaching, we’re all... More »