Posts Categorized: Voice Over IP

Case Study: The Value of a Twenty Year Partnership with OTELCO
How a Car Dealership Uses SiteLink to Stay Connected

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Darling’s is a Maine based company which has been selling vehicles, parts, and service since 1903 and, more recently, comprehensive insurance coverage through Darling’s Agency. Darling’s has been a valued OTELCO customer for over twenty years. Recently, we sat down with IT Manager Norman Richbell to discuss Darling’s lasting relationship with OTELCO, and their success with our SiteLink product. Relationship As previously mentioned, Darling’s and OTELCO have been working together for a long time. “We… Read more »

Some Routine OTELCO Sales Training Reminds Us All About Value

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With a newly retooled sales team, OTELCO Director of Sales, Tracy Peters decided to go back to basics at a recent monthly sales meeting.  The OTELCO marketing team offered to do a message map exercise at that meeting. Message Maps What is a message map? It is a tool designed to help businesses develop a unified message that answers, “who we are,” “what we do,” and “whom we do it for.” While everyone at OTELCO… Read more »

How the Town of Casco Stays Connected with a Hosted Phone System from OTELCO

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For three years now OTELCO has worked closely with The Town of Casco to provide them with a Hosted Phone System. This week we sat down with Casco’s Administrative Secretary Bob Tooker to discuss the town’s success with their business phone solution, how they survived two lightning strikes, and their plans to expand their Hosted network. Project History When the Town of Casco built a new town office in 2016, they decided to leave everything… Read more »

Case Study: How a Law Firm Simplified their IT with Managed Services

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Last week we explored how OTECLO Cloud and Managed Services would help three hypothetical businesses with their unique IT needs. This week, we take a look at how OTELCO uses Managed Services to support a very real firm in Augusta, ME. Teresa Cloutier of Capital City Law sits down with us to discuss how IT services from OTELCO have helped her firm manage their business technology needs. Capital City Law Capital City Law PLLC was… Read more »

A Broader Look at Managed IT Services

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Managed Services, powered by the cloud, can changed the way you do business.

A Managed Service Break Down Managed IT Services are taking the business world by storm. According to a recent report by Markets to Markets, the Managed Services Industry is set to grow over $100 billion dollars in the next five years, and a similar study by CompTIA found that nearly two-thirds of organizations are using Managed Services for at least one IT function. OTELCO has posted a lot about our new services as of late,… Read more »