Posts Categorized: VOIP

Top Technology Tips:
#4 Free up time to enable growth with Hosted PBX

Women using a smartphone in the display and technology advances in stores. Take your screen to put on advertising.

Is there nothing more damaging to productivity than a workplace distraction? (Okay, maybe taking ten minutes to talk to coworkers about the latest episode of Game of Thrones isn’t the worst thing in the world.) However, when running a small business, we all know how the old saying goes: time is money. With business seemingly booming and not enough time in the day to accomplish everything on the to-do list, every hour during the workday… Read more »

Case Study: How A Hosted Phone System Helped A Credit Union Keep Serving Its Members During A Fire

Hosted Phone System

Katahdin Federal Credit Union serves members throughout a wide swath of Maine, covering Penobscot County, Piscataquis County, and the southern part of Aroostook County. Travis Rich works in information technology and business development at the credit union, and was involved in their move to a hosted phone system from OTELCO. Travis took the time to share their story of how their Hosted PBX phone system kept operations running smoothly, with our business technology tools. Time For A… Read more »

Software Defined Networking:
The uture of Secure, Efficient, Connectivity

Software Defined Networking or SD networking is expected to grow at warp speed in the next couple of years, and here’s why. Today’s current enterprise networks are becoming convoluted as many businesses continue building out their connectivity using legacy technologies (i.e., Multi-Protocol Label Switching (MPLS)), requiring additional hardware at each location to maintain network efficiency. Cloud and Managed Services have altered traffic flows within distributed organizations. Remote users require significantly more bandwidth (e.g., when using… Read more »

Top Technology Tips:
#1 Don’t be intimidated, Embrace Technology

Man and woman working behind the counter in a clothing store

Recently we started a discussion about technology tips for small businesses.  This week we will look at the most challenging of them all: Technology Tips: #1 Embrace Technology– Like there’s a choice in the matter. Computers, Internet, phones, fax, the Internet of Things, whether you’re a financier or a farmer, you can’t get by without technology.  The key is to know what technology to employ, and more importantly, whether you’re up to the task of… Read more »

Case Study: How a Phone System From OTELCO Has Helped a Local Non-Profit

Eastern Area Agency on Aging - Maine

The Eastern Area Agency on Aging (EAAA) provides a variety of services to Maine seniors, adults with disabilities and caregivers. Their services include Meals on Wheels, Medicare assistance, transportation, congregate dining, and much more. Based in Bangor, their coverage area includes Penobscot, Piscataquis, Washington, and Hancock Counties. As a non-profit, the organization needs to be mindful of its budget but also needed a phone a system that works throughout their offices in these counties, as… Read more »