Zimbra Hosting, Licensing and Professional Services

OTELCO has been a Zimbra hosting partner since 2006. We are currently a dual North American BSP (hosting) and VAR (license reseller) Partner and also provide Professional Services to licensed Zimbra systems globally. Our deep knowledge of the Zimbra platform (we are a moderator on the Zimbra forums) and relationships with senior Zimbra developers and executives, combined with our high-performance and secure private cloud servers delivers one of the best email and collaboration solutions in the business.

We have a length of experience comparable even to Zimbra’s current owner, Synacor. Both of us started using Zimbra when version 3 was current, and we both launched commercial hosting farms in the 4.0.x series.

We are proud to be one of the first North American Partners to obtain Zimbra Sales Certification, successfully passing the exam on the same day the exam was released to partners!

Compliant Hosting

We take compliance seriously. Our Zimbra cloud servers and per-mailbox Zimbra hosting are both covered by our SOC2 Type II audit for Security, Availability and Confidentiality. We configure Zimbra servers to meet HIPAA requirements, Sarbanes-Oxley (SarbOx) and SEC email archival and retention rules as needed.

Host With Us or On-Premises. Leverage Our Professional Services.

We offer a wide variety of Zimbra services from per-mailbox shared hosting on our secure, compliant Zimbra hosting farm through dedicated Zimbra cloud servers and provide fully maintained, monitored and managed Zimbra via our Professional Services team. We know Zimbra so well we even help other Zimbra hosting providers manage their infrastructure.

Secure Encryption

Our Zimbra Hosting Farm features 256-bit “banking grade” encryption (green browser bar), as well as encrypted server-to-server communications. We can help you deploy S/MIME or integrate Zimbra with your own (or our) third-party encryption/DLP solution as needed. At-rest encryption is also available.

Zimbra offers a dynamic business email solution.

Intelligent Anti-Spam – The Real Truth

Lots of email hosting providers claim zero spam will reach your inbox, but what they don’t talk about are all the “false positives” (i.e. legitimate email incorrectly identified as spam) generated — as well as all the time you’ll need to spend managing your quarantine folder. With our multi-vendor Intelligent Anti-Spam system, we strive for zero false positives. Many of our users see no spam at all; those with very public or long-lived email addresses will see the odd spam email. Our own and our service providers’ filters are updated quickly to keep those pesky spam emails to a minimum — without you missing those important, time-sensitive legitimate emails that more aggressive spam filtering will quarantine.

Pay It Forward

As a Zimbra forums moderator, we are always looking to help the community do better. We regularly contribute to Zimbra’s wiki documentation, including the SpamAssassin Customization Wiki. We are also a founding member of the Zeta Alliance.

Zimbra vs. The Competition

Want to see how Zimbra’s features compare against Gmail, Exchange/Office 365? Download the Zimbra vs. Competition Summary.

Download OTELCO's Guide to Managed Services and IT Outsourcing