Local Happenings Tagged: PUC

Call Before You Dig

1 800 DIG SAFE or 811 Spring is that wonderful time of year when we plant our gardens, install swimming pools and embark on home repairs and construction.  It’s important to remember to Dig Safe as we undertake those projects. Digging can be dangerous and costly when underground utilities are damaged.  In addition to service outages, utility accidents can be harmful to life, property, and the environment.  Fines for violating DigSafe rules can be as… Read more »

OTELCO Service Response Exceeds PUC Benchmark

The Maine Public Utilities Commission (PUC) requires quarterly reporting from telecommunication companies that includes a category called  “Percentage of Network Troubles Not Resolved Within 24 Hours” and represents the percentage of network-related service troubles reported to the service provider that were not cleared within 24 hours. PUC has set a benchmark goal of 12.35% in this category meaning that 87.65% of network troubles should be resolved within 24 hours. The OTELCO companies, Mid Maine Communications,… Read more »