OTELCO Staff News

Our business customer care team continues to grow along with our clientele.  Most recently, Heidi Harriman was promoted to Senior Customer Care Representative and Diane Ferron has been promoted to Commercial Sales Assistant. Heidi has been with OTELCO since 2010 at our Client Care Center in Bangor.  With her new title and responsibilities, Heidi will divide her time between telephone customer care in the Bangor office and meeting with clients and prospective clients.  When in… Read more »

A Cloud Over Hadlock?

Play Ball! After what feels like the longest, coldest, snowiest winter in history, after an opening day snow-out, and a day 2 ‘soggy field’ postponement, our beloved Portland Sea Dogs finally opened their season on April 11. While clouds at a baseball field can be a premonition of rain (or snow if you’re in Maine), there is one cloud at a ball field that’s really good, and OTELCO is happy to provide it. When you… Read more »

Recycle for a Cause

Buxton Garden Club is collecting used INKJET cartridges and CELL PHONES to fund a scholarship for a Bonny Eagle High School senior. Collection boxes in the town of Buxton are located at the Buxton Recycling Center, Buxton Town Hall, West Buxton Library, and the Bar Mills Post Office.  Boxes in Hollis are at the Salmon Falls Library, Hollis Town Hall and Hollis Center Library. We also have “Clynk” bags available for recycling returnables upon request… Read more »

The DSL Speed You Need…..

We have some good news! Your internet downloads may be speeding up a bit…… We have made some switching changes that may provide you with faster download speeds. On or about June 1, 2015, those of you who currently have download speeds up to 3 and 9 megabytes per second may see an increase in download speed up to 4 and 10 megabytes per second respectively. Please note: There is no additional charge for this… Read more »

Always Improving to Offer You More

OTELCO is continually working to expand and improve our network. Most recently we have been in a few neighborhoods in Maine and Vermont installing and relocating equipment —  DSL upgrades with potentially higher speeds. In Levant, ME, folks in the vicinity of Smith Lane and Griffin Road should call customer care to see if their DSL speed can be increased. In Hollis, ME, folks who live on or near Hollis Road between Granite Hill and Village… Read more »