What is New with OTELCO Cloud and Managed Services in 2020

A tablet with different charts and graphs on it, an illustration of OTELCO Cloud and Managed Services' new Networking as a Service dashboard.OTELCO Cloud and Managed Services has launched some spectacular new services for 2020. We established our new Network as a Service solution, partnered with the security experts at Defendify, and created a new full-service package that covers workstation and server support at a favorable price.

Read on to take a closer look at our exciting new products.

Download OTELCO’s Comprehensive Guide to Managed Services

Network as a Service

In 2020, most businesses have an internal network, yet many have little to no network management in place, and with the demanding nature of the digital world, simple reactive maintenance won’t cut it. Network as a Service from OTECLO Cloud and Managed Services can streamline your network by partnering proactive monitoring with preventative maintenance to keep your connection operating at peak performance.

This new solution can:

  • Maximize performance with complete visibility of all your assets
  • Oversee users and regulate usage to prioritize traffic
  • Monitor all network devices
  • Provide network security by seeing threats in real-time and discreetly tackling issues
  • Eliminate Downtime and Hiccups, saving your company time and money

We also offer flexible payment options for those who want to pay month-to-month or on a contract basis.

Learn More About Network as a Service Here


Defendify is an all-in-one security platform based out of Portland, ME. What sets Defendify apart from other security services is its unique approach to cyber-safety. This product goes beyond the everyday firewalls and antivirus that most businesses enable, and provides additional, multi-layer, defenses.

This dynamic solution features:

  • Cybersecurity policy assistance
  • Simplified program management
  • Risk scoring
  • Security alerts, notifications, reports, and recommendations
  • Incident Response Planning
  • Website and Vulnerability Scanners

Along with everything listed above, Defendify offers several helpful add-ons such as a network alarm system and a full employee awareness package that includes educational materials and a stolen password scanner.

Learn More About Defendify from OTELCO Cloud and Managed Services

An orb with a laptop in the middle, surrounded by different objects, like a phone, a server, a globe, and a network. Representing the many things covered by OTELCO Cloud and Managed Services' package covers. Managed Helpdesk and Server Support

This new package form OTELCO Cloud and Managed Services combines our Managed Workstations and Helpdesk and Managed Servers & IT products into one comprehensive Managed IT solution. For a fraction of the price of hiring an in-house engineer, you will have access to a 24/7 helpdesk, with around the clock monitoring, and network security.

Here are just some of the above and beyond features, you can expect from this package:

  • Award-Winning Webroot Anti-Virus and Malware
  • Troubleshooting for hardware, networks, and suspected virus infection
  • Coverage for printers, email, web browsers, mobile phones, and tablets
  • 24/7 U.S. based helpdesk support via phone, email, or web-based chat
  • Patch deployment and service pack installation
  • 24/7 Remote monitoring

This product will enable your business to run smoothly, saving your internal resources for forward-thinking projects. Try it now and save as much as 20%!

Cloud and Managed Services Consultations

If you aren’t a tech expert, evaluating your business’s technology needs can seem overwhelming. OTELCO offers complimentary managed services consultations to help eleviate some of that stress. Our commitment-free consultations are just that, commitment-free, no strings attached. When you book with us, one of our IT experts will come in to establish your existing technical environment to determine your business’s unique needs. From there, we will guide you through the Managed Services we believe are the best fit for your company. If you are interested, you can sign up today and one of our solution specialists will reach out to you for more information.

Request a Complimentary Managed Services Consultation