Office Addresses
For Returning Equipment by Mail

Our offices are no longer open to walk-in or drive-through customers. Equipment can be returned by mail; select the location nearest to you that is listed below.

Note that there are payment drop boxes available at select locations:these drop boxes are for PAYMENTS ONLY, returned equipment must be mailed.

Depositing cash into the drop box is highly discouraged.  If you must make a cash payment in excess of $300, please call our customer service team at 833-OTELCO-1 (836-683-5261) in advance.

Mailing payments is always an option:
OTELCO
PO Box  11004
Lewiston, ME 04243-9455

In Alabama

Arab
113 S Main Street
Arab, AL 35016
A drop box is provided for payments*

Blountsville
68959 Main Street
Blountsville, AL 35031

Oneonta
505 3rd Avenue E
Oneonta, AL 35121
A drop box is provided for payments*

In Maine

Bangor
900 C Hammond Street
Bangor, ME 04401

New Gloucester
56 Campus Drive
New Gloucester, ME 04260

In Massachusetts

Granby
215 W State Street
Granby, MA 01033
A drop box is provided for payments*

In Missouri

Pilot Grove
215 Roe Street
Pilot Grove, MO 65276
A drop box is provided for payments*

Sedalia
215 S Ohio Avenue
Sedalia, MO 65301

In Vermont

Shoreham
3167 Route 22A
Shoreham, VT 05770

In West Virginia

War
125 Dash Drive,
War, WV 24892

*Although they are discouraged, if you must leave a cash-payment exceeding $300, please call our customer service team in advance.