Posts Tagged: Cloud and Managed Services

Tech Tip #2: Employ the Cloud

Cloud Computing is taking over the tech world

This time last year we brought you three of our five Technology Tips for Small Businesses. This month we bring you the remaining tips, starting with Cloud Computing and how it can benefit your small business. What is the cloud? In today’s technology driven world you hear about “the Cloud” constantly. The cloud, or cloud computing, is the practice of using a network of remote servers hosted on the Internet to store, manage, and process… Read more »

Should you outsource your IT to a Managed Services Provider, or keep it in house?

Many businesses, often those that are experiencing growth, find themselves at a turning point where they must decide whether to hire a full-time IT professional, expand their department, or turn to outside professionals for Managed Services. In our previous blog posts, we’ve discussed the pros and cons of the IT break-fix model. Today, we’re talking through the benefits and disadvantages of keeping your IT in-house vs. outsourcing to an MSP (Managed Service Provider). Understanding Managed… Read more »

Break-Fix Vs. Managed Services

Managed Services can cover everything from software solutions to security.

The Break-Fix model refers to the practice of only calling in professional IT services when there is a problem, or when an upgrade is needed. While this may seem reasonable to some, the fact of the matter is the disadvantages far outweigh the advantages. It is universally agreed upon in the IT industry that the Break-Fix model is outdated and ineffective. In fact, according to information gathered by Clutch, 59% of IT providers have moved from… Read more »

Telecommuting and You

A women sits at a dining room table telecommuting from her laptop.

The world we work in is changing due to the rise of telecommuting. Ten years ago employers would have laughed at the idea of a remote workforce, and now 60% of companies offer telecommuting opportunities. What was once a pipe dream is now a reality for 4.3 million US workers. The best part of this new workforce trend is that it benefits the employee and the employer. This week we will explore all the ways… Read more »

Case Study: How Desktop Virtualization Serves BerryDunn’s Healthcare Analytics Team

BerryDunn is a full-service accounting and consulting firm, anchored in its birthplace, Portland, ME. The firm recently merged with Compass Health Analytics, a healthcare analytics company and longtime client of OTELCO Cloud and Managed Services (formally Reliable Networks). Recently we sat down with senior data analytics consultant Miles Isacke to discuss how Managed Services from OTELCO serve the BerryDunn healthcare analytics team using desktop virtualization. Why OTELCO Cloud and Managed Services Isacke finds that it… Read more »