Posts Tagged: Cloud Based Phone Systems

Auto Attendant and Call Center Enhance Your Caller’s Experience

We’ve heard from clients, such as Katahdin Federal Credit Union, about the benefits of our Managed Hosted PBX phone system. The system is not only a time-saver, it holds up — even through a disaster. Beyond the reliability, though, our PBX phone systems have helped small businesses conserve precious resources while also improving perception and the customer experience. In our last tech tip blog post, we talked about how a Hosted PBX phone system can… Read more »

Top Technology Tips:
#4 Free up time to enable growth with Hosted PBX

Women using a smartphone in the display and technology advances in stores. Take your screen to put on advertising.

Is there nothing more damaging to productivity than a workplace distraction? (Okay, maybe taking ten minutes to talk to coworkers about the latest episode of Game of Thrones isn’t the worst thing in the world.) However, when running a small business, we all know how the old saying goes: time is money. With business seemingly booming and not enough time in the day to accomplish everything on the to-do list, every hour during the workday… Read more »

Case Study: How A Hosted Phone System Helped A Credit Union Keep Serving Its Members During A Fire

Hosted Phone System

Katahdin Federal Credit Union serves members throughout a wide swath of Maine, covering Penobscot County, Piscataquis County, and the southern part of Aroostook County. Travis Rich works in information technology and business development at the credit union, and was involved in their move to a hosted phone system from OTELCO. Travis took the time to share their story of how their Hosted PBX phone system kept operations running smoothly, with our business technology tools. Time For A… Read more »

Case Study: How a Phone System From OTELCO Has Helped a Local Non-Profit

Eastern Area Agency on Aging - Maine

The Eastern Area Agency on Aging (EAAA) provides a variety of services to Maine seniors, adults with disabilities and caregivers. Their services include Meals on Wheels, Medicare assistance, transportation, congregate dining, and much more. Based in Bangor, their coverage area includes Penobscot, Piscataquis, Washington, and Hancock Counties. As a non-profit, the organization needs to be mindful of its budget but also needed a phone a system that works throughout their offices in these counties, as… Read more »

Hosted Phones, a Tool for All Seasons; Play Hooky with Hosted phones

Some of you may remember last winter in Maine. We talked about the versatility of hosted phones and how they can keep the wheels of progress rolling, even when the wheels of your car are stopped by the weather. On one particular day, there were several of us working from home while seamlessly connected to our offices via hosted phones and the Internet. Maybe it’s best not to think of that right now, so what… Read more »