When choosing between a cloud-based technology and an on premise technology, it’s usually necessary to weigh up-front costs vs. recurring costs over a period of time. Premise based and hosted IP Phones are no different. Invariably, you’ll pay a bit more on a monthly basis for hosted IP phones, but when you consider the up-front and hidden costs of premise-based phone systems, you’ll usually save with a hosted solution over time. To help you do this… Read more »
Recently, we posted an article about how to know when you need a new telephone system. Once you’ve made the decision to buy a new phone system, your next step is to determine what you need that system to do for your business. Today’s IP business telephone systems offer features and versatility that were virtually non-existent 10 years ago. Your first step should be to compile a list of all your staff along with their… Read more »
Businesses are run by people, and unfortunately, while most of us will get pretty excited about a new PC on our desk or a new smartphone to take on the road, only a very rare breed of person gets excited about a new landline phone on their desk at work. For most businesses though, a good business phone system is still among the most important business tools we use to serve our customers and manage… Read more »
Business voice communications have changed dramatically since the start of the millennium. Along with mobile phone service Voice over Internet Protocol (VoIP) has become increasingly popular, with more than 79% of American businesses using the technology in at least one location in 2014. The migration to services is due to cost savings in two key areas: Lower operating expenses, where digital phone lines can eliminate the need for copper telephone wires and SIP trunks provide… Read more »
Virtual Reality (VR) is quickly becoming the next fad when it comes to... More »
The holiday season is officially underway! As we all get ready to spread... More »
It’s that time of year again! With the holidays approaching, we’re all... More »