Posts Tagged: The Internet

Telecommuting and Working Remotely: Keeps the Wheels of Commerce and Business Turning in Maine

telecommuting

Telecommuting has almost become a way of life for some of us in the past weeks.  Mother Nature has been seeing to that.  In fact, when I began writing this post, I was working from my home office since the OTELCO New England offices were closed on Monday due to the expected blizzard conditions.  Operationally, a skeleton screw of customer care staff was able to monitor incoming customer calls and address those that needed immediate… Read more »

Under-Promise and Over-Deliver: Getting the “Up To” out of Broadband

No up to in broadband

In my first college course in marketing, we talked extensively about the catchphrase: “under-promise and over-deliver.” Setting correct expectations with consumers is vital to happy customers, positive reviews and word-of-mouth sales.  As a result, I’ve always known the telecom industry’s tendency to advertise broadband speeds at the upper limit of what’s available creates problems.  Rather than setting ourselves up to succeed, when sell up to broadband, we set ourselves up to fail. The result is… Read more »

OTELCO FTTP (Fiber to the Premise) 2016 Projects by the Numbers

OTT FTTP

Fiber optic technology is today’s best Internet access delivery method and because of its versatility, durability, and expandability, it is likely to remain so, well into the future.  Delivering FTTP, or fiber to the premise is the goal of many Internet service providers, including OTELCO.  Meeting that goal is not easy — especially in the rural areas we serve.  Below is a look at 2016 stats for OTELCO FTTP implementation. Some simple math makes it… Read more »

Keeping Up With the Ever Increasing Demand for Internet Bandwidth

Chart depicting Nielsen's law of Internet bandwidth.

It’s no secret that our need for Internet bandwidth is growing rapidly, but you might be surprised just how fast.  Nielsen’s Law of Internet Bandwidth states that a user’s connection speed grows by 50% per year.  This is linked to Moore’s Law, which tells us that computing power grows by 60% per year.  Nielsen attributes the slower growth of Internet bandwidth to three factors: Upgrading infrastructure is complicated and expensive. Users are reluctant to spend… Read more »

What We Can Expect: Federal Support for Rural Broadband Deployment

As discussion continues about Rural Broadband Deployment in New England and Nationwide, it’s useful to keep up with opportunities that exist to fund expansion from existing revenue sources.  Recently, an effort has been underway to realign support mechanisms that have to date been employed to support rural landline telephone service, deploying them instead to encourage investment in Rural Broadband deployment.  This funding, taken from a program called the Universal Service Fund, was directed to two… Read more »