Posts Tagged: Unified Communications

A Broader Look at Managed Services

Managed Services, powered by the cloud, can changed the way you do business.

Managed IT Services are taking the business world by storm. According to a recent report by Markets to Markets, the Managed Services Industry is set to grow over $100 billion dollars in the next five years, and a similar study by CompTIA found that nearly two-thirds of organizations are using Managed Services for at least one IT function. OTELCO has posted a lot about our new services as of late, and what they have to… Read more »

Small Business Tech Tip #5: Don’t Skimp on Conferencing Tools

Business people looking at projector during video conference in office

We conclude our Small Businesses Technology Tips blog series this week with a post on everything you need to know about today’s conferencing tools. Read on to discover how technology can make your meetings more efficient than ever. Video Conferencing Facetime is important. Nearly 100% percent of people agreed that face to face meetings are an essential part of doing business. Unfortunately, it isn’t always possible to be in person at every meeting. When that… Read more »

Auto Attendant and Call Center Enhance Your Caller’s Experience

We’ve heard from clients, such as Katahdin Federal Credit Union, about the benefits of our Managed Hosted PBX phone system. The system is not only a time-saver, it holds up — even through a disaster. Beyond the reliability, though, our PBX phone systems have helped small businesses conserve precious resources while also improving perception and the customer experience. In our last tech tip blog post, we talked about how a Hosted PBX phone system can… Read more »

Top Technology Tips:
#1 Don’t be intimidated, Embrace Technology

Man and woman working behind the counter in a clothing store

Recently we started a discussion about technology tips for small businesses.  This week we will look at the most challenging of them all: Technology Tips: #1 Embrace Technology– Like there’s a choice in the matter. Computers, Internet, phones, fax, the Internet of Things, whether you’re a financier or a farmer, you can’t get by without technology.  The key is to know what technology to employ, and more importantly, whether you’re up to the task of… Read more »

Small Business Tech Tips for Today’s Digital Workplace

Why small business tech tips?  Because there are a lot of small businesses. According to the Small Business Entrepreneurship Council (SBE) and 2014 US census data, Businesses with less than 20 employees made up 89.4% of all American business.  When non-employer or sole-proprietor businesses were added to the group, the percentage hit 97.4. According to Forbes, small businesses are growing in every aspect, including new start-ups, productivity, profits, and payroll.  This is not surprising as… Read more »