Posts Tagged: VOIP

How the Town of Casco Stays Connected with a Hosted Phone System from OTELCO

For three years now OTELCO has worked closely with The Town of Casco to provide them with a Hosted Phone System. This week we sat down with Casco’s Administrative Secretary Bob Tooker to discuss the town’s success with their business phone solution, how they survived two lightning strikes, and their plans to expand their Hosted network. Project History When the Town of Casco built a new town office in 2016, they decided to leave everything… Read more »

Case Study:
How a school district stepped up safety and improved functionality with a hosted phone system.

Hosted Phone System for MSAD 6

We often talk about how a hosted phone system benefits businesses, but what about a large school district? MSAD 6 is the third largest school system in Maine, serving the towns of Buxton, Hollis, Limington, Standish and Frye Island. Home of Bonny Eagle, the district is made up of 8 schools with 13 buildings, 3,650 students, 350 teachers, and 300+ classrooms. In 2010, with a focus on flexibility and a goal of improving both communication… Read more »

Auto Attendant and Call Center Enhance Your Caller’s Experience

We’ve heard from clients, such as Katahdin Federal Credit Union, about the benefits of our Managed Hosted PBX phone system. The system is not only a time-saver, it holds up — even through a disaster. Beyond the reliability, though, our PBX phone systems have helped small businesses conserve precious resources while also improving perception and the customer experience. In our last tech tip blog post, we talked about how a Hosted PBX phone system can… Read more »

Top Technology Tips:
#4 Free up time to enable growth with Hosted PBX

Women using a smartphone in the display and technology advances in stores. Take your screen to put on advertising.

Is there nothing more damaging to productivity than a workplace distraction? (Okay, maybe taking ten minutes to talk to coworkers about the latest episode of Game of Thrones isn’t the worst thing in the world.) However, when running a small business, we all know how the old saying goes: time is money. With business seemingly booming and not enough time in the day to accomplish everything on the to-do list, every hour during the workday… Read more »

Case Study: How A Hosted Phone System Helped A Credit Union Keep Serving Its Members During A Fire

Hosted Phone System

Katahdin Federal Credit Union serves members throughout a wide swath of Maine, covering Penobscot County, Piscataquis County, and the southern part of Aroostook County. Travis Rich works in information technology and business development at the credit union, and was involved in their move to a hosted phone system from OTELCO. Travis took the time to share their story of how their Hosted PBX phone system kept operations running smoothly, with our business technology tools. Time For A… Read more »