Posts Tagged: VOIP

Case Study: How a Phone System From OTELCO Has Helped a Local Non-Profit

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Eastern Area Agency on Aging - Maine

The Eastern Area Agency on Aging (EAAA) provides a variety of services to Maine seniors, adults with disabilities and caregivers. Their services include Meals on Wheels, Medicare assistance, transportation, congregate dining, and much more. Based in Bangor, their coverage area includes Penobscot, Piscataquis, Washington, and Hancock Counties. As a non-profit, the organization needs to be mindful of its budget but also needed a phone a system that works throughout their offices in these counties, as… Read more »

Hosted Phones, a Tool for All Seasons; Play Hooky with Hosted phones

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Some of you may remember last winter in Maine. We talked about the versatility of hosted phones and how they can keep the wheels of progress rolling, even when the wheels of your car are stopped by the weather. On one particular day, there were several of us working from home while seamlessly connected to our offices via hosted phones and the Internet. Maybe it’s best not to think of that right now, so what… Read more »

Happy Independence Day!
Is it time to declare your Business Communication Independence?

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Is it time to declare your Business Communication Independence? When the framers declared Independence from England it was all about citizens’ rights to govern themselves in a democratic republic.  As we celebrate Independence Day, think about your business.  Are you running it, or is it running you.  If it’s the latter, you just might want to consider your own Declaration of Business Communication Independence. Do you and your staff have the ability to enjoy Life… Read more »

Hosted Phone Systems, Not Just for Offices

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hosted phone system for cumberland county jail

We have talked at length about hosted phone systems for businesses of all sizes, how they can save money, streamline incoming calls, benefit call centers, and free up IT staff.  An installation we’re currently working on illustrates a whole new set of benefits to be achieved from a hosted phone system deployment. OTELCO is in the process of designing and deploying several different types of hosted phone systems at multiple Cumberland County, Maine facilities. Although… Read more »

ICT Defined: How does it benefit business and the global economy?

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ICT? UC?  Will the technology industry ever run out of acronyms?  Information and Communications Technology and Unified Communications are technology industry and marketing buzzwords, but what do they do, and what is the impact? ICT and UC Defined Integrated Communications Technology is essentially a catchall phrase for all the technology used to handle integrate and manage: radio; television cellular phones computer and network hardware and software satellite systems telecommunications intelligent building management systems audiovisual processing… Read more »