Technical Support

The OTELCO technical support team is here to work together with you. If you should ever have a problem with one of your services, please let us know and we will do what we can to get the issue taken care of as soon as possible.

To reach our technical support team, please call the telephone number listed under your service area. You may also fill out the form at the bottom of the page to reach a member of our team. Please make sure to choose “Technical Support” from the dropdown menu.

In Arab, Alabama

Monday – Friday 8:00 AM – 4:30 PM
Arab Office: 1-800-239-4191
Telephone Repair: 1-256-586-4156
Internet Support: 1-866-761-3462

In Oneonta, Alabama

Oneonta Office: 1-800-286-4600
Telephone Repair: 1-205-274-9200
Internet Support: 1-866-761-3462

In Maine, Massachusetts, Vermont and West Virginia

Monday – Friday 8:00 AM – 5:00 PM
Business Service: 1-877-643-6246
Residential Service: 1-866-746-3873
Collections & Support: 1-866-746-3873
24 /7 Repair & Technical Support: 1-877-643-6246 and press 1

In Pilot Grove, Missouri

Pilot Grove Office: 1-660-834-3311
Toll Free: 1-800-892-7073
After Hours – Emergency: 1-888-261-3579

In Sedalia, Missouri

Sedalia Office: 1-660-829-4638
Technical Support: 1-866-761-3462
8 AM – 9 PM Mon.-Fri.  and  10 AM –6 PM Sat. Noon to 6 PM Sunday
Toll Free: 1-866-761-3462.

Drop Us a Note

If you are having connection issues or need assistance with email or voicemail settings, please select Technical Support from the drop-down below. If you have general questions about products, services or billing, or want to add or change service, please select either Residential or Business Customer Care (whichever applies). Would you like to Refer a Friend to OTELCO, or are you seeking OTELCO participation or sponsorship of a community event? There are drop-down selections for those too.
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In Person

At one of our offices