Welcome to the OTELCO Customer Email portal, providing access to your email from anywhere you have an Internet connection. We’ve also included some Frequently Asked Questions about the email portal but if you need further assistance, please give us call 833-OTELCO-1, drop us a note on our contact page, or start a chat with one of our agents in the bottom corner of your screen.
Visit our website to log in at www.otelco.com/resource-center/email/. Remember, you will need to know your username and password.
- Open the Mail Program that you are using.
- Open a new e-mail window to send a new e-mail.
- At the top of the window, click on Insert / Add Attachment
- Browse and when you find the attachment you want to send, highlight it by left clicking on it then click on the Attach button.
Step 1:Click on Manage Mailboxes 
Step 2:Click the blue button on the right labeled New Mailbox
Step 3:Complete the form and click Create Mailbox
And you are done! From here you can Edit you Mailbox(es),
or repeat the steps to create another new mailbox.
For IMAP connections
Server name: mail.otelco.net
Server port: 993
Username: your full email address (@otelco.net, @iland.net, @hopper.net, @myottmail.com, @sacoriver.net, etc.)
Connection Security: SSL/TLS
Authentication Method: Normal Password
For POP3 connections
Server name: mail.otelco.net
Server port: 995
Username: your full email address (@iland.net, @hopper.net, @myottmail.com, @sacoriver.net, etc.)
Connection Security: SSL/TLS
Authentication Method: Normal Password
Outgoing server settings (SMTP):
Server name: mail.otelco.net
Server port: 587
Username: your full email address (@iland.net, @hopper.net, @myottmail.com, @sacoriver.net, etc.)
Connection Security: STARTTLS (SSL/TLS may work in some mail clients)
Authentication Method: Normal Password
This is a scam! Delete Immediately!
OTELCO would NEVER ask for you username and password by email.
There are several easy ways to reach out to our customer service and 24/7 support team:
- Submit a Trouble Ticket Directly
- By phone at 833-OTELCO-1 (683-5261)
- Through our onsite chat on the right-hand corner of our website
There is a rolling 150 recipient limitation for OTELCO e-mail every 5 minutes. Any e-mails that bounce back from being sent to an invalid recipient e-mail address count as 10 recipients. If an e-mail account triggers this rate limit, please reach out to our tech support team at 833-OTELCO-1 (683-5261), or start a chat with them on our site.
For IMAP connections
Server name: mail.otelco.net
Server port: 993
Username: your full email address (@otelco.net, @iland.net, @hopper.net, @myottmail.com, @sacoriver.net, etc.)
Connection Security: SSL/TLS
Authentication Method: Normal Password
For POP3 connections
Server name: mail.otelco.net
Server port: 995
Username: your full email address (@iland.net, @hopper.net, @myottmail.com, @sacoriver.net, etc.)
Connection Security: SSL/TLS
Authentication Method: Normal Password
Outgoing server settings (SMTP):
Server name: mail.otelco.net
Server port: 587
Username: your full email address (@iland.net, @hopper.net, @myottmail.com, @sacoriver.net, etc.)
Connection Security: STARTTLS (SSL/TLS may work in some mail clients)
Authentication Method: Normal Password
Webmail is a convenient way to check your OTELCO e-mail account from any computer with Internet access and a compatible web browser.
Keep in mind when sending files:
- ALL mail in WebMail counts against your mailbox quota.
- You can save WebMail space by NOT ‘copying yourself’, ‘saving after sending’ or ‘archiving’ messages you’ve sent. In the Preferences settings, Sent Folder option, you can choose Do Not Archive Sent Messages
- If you need to archive large messages or large numbers of messages, consider using a standard mail program in conjunction with WebMail.
- Large files can be very slow sending and downloading at the recipient’s end.
